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Asked and Answered

We'll be happy to field any and every question you may have about our packages or process. Below is a list of questions we commonly answer. Fill out a quick form for a team member to give you a shout! We look forward to speaking with you.

Frequent Questions - Holiday Lights

Q: What’s included in the Merry and Bright package?
A: The Merry and Bright package is our all-inclusive service that covers everything you need for a festive, stress-free season. It includes professional-grade lighting customized to your home, full installation by trained professionals, in-season maintenance, safe removal after the holidays, and year-round storage in a climate-protected facility. You just sit back and enjoy the glow—we’ll take care of the rest.

Q: Why should I use professional-grade lights over store-bought lights?
A: Professional-grade lights are brighter, safer, and built to last. They’re custom-fit to your home, installed with precision, and made from commercial-quality materials that outshine and outlast anything on a retail shelf. That means fewer failures, less mess, and more joy—year after year.

Time of Install?

Q: Do I have to be home for the install?
A: Not at all. As long as we have access to your property and power outlets, we’ll handle the rest. We’ll finalize the design with you ahead of time so you can trust the results, even if you're away.

Storage?

Q: Is storage included?
A: Yes! With the Merry and Bright package, your lights are safely stored in our climate-protected facility—keeping them in great condition and ensuring you're eligible for free maintenance during the season as well as future seasons in the event minor repairs are needed.

Color Change?

Q: What if I want to change the color of the bulbs next year?
A: We offer color swaps each season. Just let us know in advance and we’ll go over the options with you. Whether you want a new color theme or to freshen up your look, we’ll make it easy.

Rentals?

Q: Are there rental options?
A: Yes, we provide rental options for customers who don’t want to commit to purchasing their lights. Rentals include install, takedown, and storage—perfect for first-timers or anyone who wants a flexible option.

Other decorations?

Q: Do you decorate for other holidays?
A: We sure do! From birthdays to Mardi Gras, Halloween, Fourth of July, and more—we can light up your celebration with any color combination you choose using our wide range of decorative lights.

Need help?

Q: What if I don’t know how I want to decorate with my lights?
A: No worries! We offer free design consultations. Whether you’re going for classic, colorful, or creative, we’ll help bring your vision to life with a display that fits your home and style.

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